About Us | Creating Magic Personal Concierge

ABOUT US

At Creating Magic Personal Concierge, we have a passion for service and a strong desire to provide high-level experiences for all of our valued clients. We believe that every client is VIP and should be treated with the utmost care. Whether we're doing your shopping or we're cleaning your home, we aim to please.

Our founder, Wendy, has a unique background with over 20 years of experience in commercial and residential property management and currently works full-time as an assistant property manager for a portfolio of commercial properties in Toronto.

While managing and supporting residential properties, Wendy discovered her love for hospitality. Whether her tenants were busy moms, university students, retirees or business/career go-getters, Wendy enjoyed meeting needs and delivering exceptional solutions so that her tenants can love the home they're in.

Wendy's passion for hospitality and service is what led her to launch Creating Magic Personal Concierge in 2024. Whatever you need, you can count on Wendy and her team to get it done. We strive to be efficient, responsive, trustworthy and reliable with each and every service we provide.

We protect ourselves and our clients by carrying commercial liability insurance and WSIB. All team members are required to pass a criminal record and background check before working with us and with our clients.

We are located in Toronto, Ontario and provide service to clients in the GTA and surrounding areas.

Our Core Values

The following core values define our company culture, our beliefs and our actions:

Excellence - We set high standards for the work that we do and we aim to exceed them.
Integrity - We are committed to integrity and we build trust with our clients, team members and business partners.
Adaptability - As our client's needs and the business environment changes, we strive to embrace change and remain flexible.
Inclusion - We focus on inclusivity and we welcome different perspectives, backgrounds and experiences.
Passion - We are passionate about the service we provide and the value we add to our clients' lives.